Privacy policy

4mationskins.com
Last Updated: January 18, 2026

1. INTRODUCTION

Welcome to 4mationskins.com (the “Website”). We at 4mationskins (“we”, “us”, “our”, or “Company”) are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, purchase our products, or interact with our services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with its terms, please do not access or use our Website or services.

2. DEFINITIONS

For the purposes of this Privacy Policy:

  • “Personal Information” means any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, postal address, payment information, IP address, and browsing behavior.
  • “User”, “you”, or “your” refers to any individual who accesses or uses our Website or purchases our products.
  • “Services” means all services, products, features, and functionalities offered through our Website.

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

We collect Personal Information that you voluntarily provide when you:

  • Create an account or register on our Website.
  • Place an order for products.
  • Subscribe to newsletters or marketing communications.
  • Contact customer support.
  • Participate in surveys, contests, promotions, or interactive features.
  • Post reviews, comments, or user-generated content.
  • Complete profile information or preferences.

This information may include:

  • Full name and date of birth.
  • Email address and phone number.
  • Billing and shipping addresses.
  • Payment information (processed securely through third-party payment processors).
  • Skin type, concerns, and beauty preferences.
  • Account credentials (username and password).
  • Purchase history and product preferences.

3.2 Information Collected Automatically

When you access our Website, we may automatically collect:

  • Device information (device type, operating system, browser type and version).
  • IP address and approximate geographic location.
  • Browsing behavior (pages visited, time spent, links clicked).
  • Referring website or source.
  • Date and time of access.
  • Search queries and interactions with the Website.

3.3 Information from Third Parties

We may receive information from third-party sources, including:

  • Social media platforms (if you connect your accounts).
  • Payment processors and fraud detection services.
  • Delivery and logistics partners.
  • Marketing and analytics partners.
  • Data enrichment services for updated contact information.

4. HOW WE USE YOUR INFORMATION

4.1 To Provide and Improve Our Services

  • Process and fulfill orders, including payment and delivery.
  • Create and manage user accounts.
  • Provide customer support.
  • Personalize shopping experiences and recommendations.
  • Improve Website functionality and user experience.
  • Conduct internal research and development.

4.2 Marketing and Communication

  • Send promotional offers and newsletters (with consent).
  • Notify users of new products and updates.
  • Conduct surveys and request feedback.
  • Send transactional communications (order confirmations, shipping updates, password resets).

4.3 Legal and Security Purposes

  • Comply with legal and regulatory obligations.
  • Prevent and investigate fraud or security breaches.
  • Enforce Terms of Service and other agreements.
  • Protect rights, property, and safety.
  • Resolve disputes and establish legal claims.

5. LEGAL BASIS FOR PROCESSING

We process Personal Information based on:

  • Contract Performance – to fulfill orders and deliver services.
  • Legitimate Interests – improving services, marketing, analytics, fraud prevention.
  • Legal Obligations – compliance with laws and regulations.
  • Consent – where required, with the right to withdraw consent at any time.

6. SHARING YOUR INFORMATION

We do not sell, rent, or trade your Personal Information.

6.1 Service Providers

We may share information with trusted third-party service providers, including:

  • Payment processors and fraud prevention partners
  • Warehousing, shipping, and logistics providers
  • Email and SMS communication services
  • Website hosting and cloud storage providers.
  • CRM and customer support platforms.
  • Analytics and data analysis providers.

All service providers are contractually required to safeguard your data.

6.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred. Notice will be provided via email or Website announcement.

6.3 Legal Requirements

We may disclose information to comply with:

  • Court orders or legal processes.
  • Law enforcement or regulatory requests.
  • Protection of rights, safety, or property.
  • Fraud prevention or policy enforcement.

6.4 With Your Consent

We may share information with third parties when you explicitly consent, such as for co-branded promotions or integrations.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 What Are Cookies

Cookies are small text files stored on your device to improve Website functionality and user experience.

7.2 Types of Cookies We Use

  • Essential Cookies – required for core Website functions.
  • Performance Cookies – analyze Website usage.
  • Functional Cookies – remember preferences.
  • Targeting/Advertising Cookies – deliver relevant advertisements.

7.3 Managing Cookies

You can manage cookies through browser settings. Disabling cookies may affect Website functionality.

8. THIRD-PARTY ANALYTICS AND ADVERTISING

We may use:

  • Google Analytics
  • Facebook Pixel
  • Google Ads and Remarketing

You may opt out through respective platform tools.

9. DATA RETENTION

We retain Personal Information only as long as necessary for:

  • Service delivery
  • Legal and regulatory compliance
  • Fraud prevention
  • Dispute resolution

Data is securely deleted or anonymized when no longer required.

10. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

  • Access and correct data
  • Request data portability
  • Request deletion
  • Opt out of marketing communications
  • Withdraw consent
  • Object to processing

Requests can be made via the contact details below.

11. DATA SECURITY

We use appropriate safeguards, including:

  • SSL/TLS encryption
  • Encrypted data storage
  • Access controls
  • Security audits
  • Employee training
  • Firewalls and backups

No system is 100% secure, but we continuously improve protections.

12. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country of residence. Appropriate safeguards such as Standard Contractual Clauses or adequacy mechanisms are applied.

13. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

14. THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party websites linked on our Website.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Material changes will be communicated through the Website or email.

16. CONTACT US

4mationskins

Email: operations@4mationskins.com
Customer Support: ask@4mationskins.com
Phone: +91 8777806033

Mailing Address:
4Mation Biosciences Private Limited
Mani Casadona, Unit No. 6ES6A & 6ES6B
6th Floor, East Block
Street Number 372, Newtown
Kolkata, West Bengal 700160


We will respond to inquiries within 30 days.
By using our Website and services, you acknowledge acceptance of this Privacy Policy.